Terms & Conditions

Ordering

  1. Do ensure you have selected the correct item in the correct colors/sizes before checking out. My Black Shop will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected.
     
  2. In order to secure your purchase, you must provide us with your payment details within the stipulated time frame as stated:
    • Paypal/ Credit Cards: Immediate Payment Verification
    • IBanking/ ATM: 8 hours 
      Do note that we do not accept ATM Transfer Payment. 
      Any payment made via ATM Transferred will not be entertained.
       
  3. For Interbank Transfer, it will take 3-5 days for payment to reflect on our bank statement before we will be able to verify the payment. 
     
  4. Please note that by adding item(s) into your cart does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
     
  5. All orders will automatically be deemed void if payment is not received within this stipulated time frame. In the event where orders are void but an IBanking/ ATM payment has been made, there will strictly not be any refunds made. A store credit will be issued instead unless item is still available.
     
  6. By carting out the item, it implies your intention and interest to make a purchase. My Black Shop will reserve a slot for you. In the event where no payment is received and orders are cancelled, your account can/may be blacklisted from future purchases. 

    Please note that we are unable to manually apply the discount code to your order
    if you have missed keying it in during check out. 

    Kindly ensure that all information are correct before confirming your order prior to checking out.


Payment

We accept Paypal, Visa and Master credit cards, and Internet Banking (IB).
Do note that we do not accept ATM Transfer Payment. 

Should ATM Transfer be your only payment mode, 
please contact MyBlackShop at ask.myblackshop@gmail.com
before making payment and we will gladly advise you accordingly. 
 

For payments via IB, we will require the following details:

1. IBanking nick
2. Transaction reference number to have your payment verified.

My Black Shop aims to verify all internet-banking payment efficiently. However, it is the responsibility
of the customer to provide relevant details required for My Black Shop to process verification.

My Black Shop will not be accountable for delays caused by incorrect/ insufficient payment details provided. In the event where we’re unable to verify payments, My Black Shop would require the assistance of the customer in order to process the order as quickly as we can.

Shipping

  •  Mailing will only be done during weekdays (Mon-Fri).
     
  •  All local delivery mails are handled by SingPost unless otherwise stated.
     
  • Local normal postage will be charge at a flat rate of $1.50 regardless of how many items are added to shopping cart. Other accessories including bags and shoes are charged at $3. 
     
  • Registered postage will be additional $4. In the event that you opt for registered postage, 
    a tracking number will be issued by SingPost and My Black Shop will email to you within 3 working days.
     
  • Free registered postage will be for orders with a minimum purchase of SGD $120.
     
  • Overseas shipping will be charged according to weight of items and zone of the recipent address. 

    Kindly pick the correct zone for mailing to prevent any additional charges or delay in handling your order.

    Choose method of shipping
     

    *S.E.A (South East Asia only) 
    ^ All Other Zone
    (All other countries that are not within S.E.A, Example: The United State,United Kingdom)

    Do take note that for International Shipping parcel might that up to 7 - 14 working days to reach the recipent. 

    Kindly take note that for orders that are meant to be mail Internationally yet Buyer has opt for 
    the postage charges of mailing within Singapore, Buyer will be request to top up the additional fund required.

    No refund will be made should no payment of the shipping top up is received within 7 days.
    Your order will then be automatically deem void.  
     
  • Please be advised My Black Shop will not be liable for any lost parcels or any damaged items should you opt for normal postage as registered postage is highly advised.

    Orders with payment verified will be shipped out within 1-2 working days. Kindly ensure all required information is submitted during the payment process to avoid any delays in mailing out your orders.
  •  
  • Any return parcel that are return to MyBlackShop due to insufficient or incorrect address provided, the return mailing fee will be cover by the customer if he/she wish to have the parcel re-mail to them.

    Kindly note that all return parcel will only be keep with MyBlackShop for not more than
    2 weeks, any unclaim parcel will be disposed thereafter with no refund made.  


Exchange Policy

In order to qualify for a exchange of defects or wrong merchandise despatched, item must be returned
within 7 days from despatch date and has to be in brand new condition; unwashed/unworn with its tag intact. 

Under such circumstances a 1 for 1 exchange will be provided. In the event that the item/s you originally 
purchased is/are out of stock, a full refund will be processed. My black Shop will reimburse normal postage for defected / wrong item(s) sent. There is strictly no cash refund unless the exact same piece is Out of Stock.

*There may be a 0.5”-0.8” difference in our given measurements. In such cases, the variance may not be
considered as a defect. 
Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used.

Please note that Soap Bar might not be of the same size as all soap are hand cut and are weigh 
accordingly. Per package is sell via the Weight of the total soap bar. Should you receive an uneven 
cut soap bar, do note that it is not an defect set. Due to hygiene issue we do not accept exchange
for all purchased soap bar once the inner package (Transparent plastic wrap around soap) is opened. 

My Black Shop will not be liable should you purchase our merchandize any third party and will not
accede to any request for exchanges. My Black Shop reserves all rights to exercise discretion in
permitting all returns and exchanges.

My Black Shop will not be liable should you purchase our merchandize any third party and will not
accede to any request for exchanges.

My Black Shop reserves all rights to exercise discretion in permitting all returns and exchanges.


Review Redemption Terms & Conditions

Submit a Review of Our Products and get to redeem the following: 

1. 10% Off your next purchase 
2. Get a free sample sized soap during your next purchase 

For both redemption an unique code will be generated and send to the email provided in your Review Comment after your Review is being approved by our system. 

Kindly take note that should you missed out on keying in the unique code upon check out at the check out cart, My Black Shop will deem void the redemption as we will not be able to manually help you edit
or key in the unique code after your next purchase order has been submitted.  

My Black Shop, reserves the right to make amendments to any of Terms & Conditions stated for the Review and Redemption section.  


Copyright

Contents (pictures, information, promotion, advertising, logos, trademarks and any other form of content) feature in www.myblackshop.com can be viewed, transferred, shared and stored by our customers and guest.

However, the ownership of this content belongs to www.myblackshop.com and by downloading or storing this content does not mean the customer or visitor has the rights or ownership to it.

All content extracted from www.myblackshop.com when published or shared on any platforms, must be credited. My Black Shop reserves the rights to pursue legal actions against unauthorized usage of this Content.

My Black Shop, reserves the right to make amendments to any of the above Terms & Conditions.